A man from Aurangabad on Friday found fibre in his food when he ordered Paneer Dishes from food delivery service, Zomato.
His name is Sachin Jamdare said, “I ordered paneer chilly, paneer masala, etc for my children. When we started eating, my daughter told me the paneer was very hard and her teeth hurt while chewing it. When I tasted it, I found fibre”.
“I was really worried about my children’s health. I went to the restaurant to speak with the owner. They did not entertain my issue, saying that maybe Zomato guy did something. I went to the police station and lodged a complaint. I wanted to raise awareness among our countrymen how these people can play with our health for something as little as Rs150,” Jamdare said.
Aurangabad: Sachin Jamdhare alleges there was plastic in food he ordered using mobile app;says,“While eating the food,my daughter complained that it was hard. I checked&saw fibre in it.Hotel owner saying Zomato rider must have changed it.I've lodged police complaint” #Maharashtra pic.twitter.com/eWUe3bDYzw
— ANI (@ANI) January 18, 2019
After this happened, Zomato issued an apology on their Twitter handle and announced the restaurant has been suspended from their platform. It reads, “Zomato is deeply committed to food safety, quality, and hygiene. We apologize for the anguish this incident must have caused to our user. We have suspended the restaurant from our platform pending results of the external FDA investigation and in the meanwhile, have refunded the entire amount to the user”.
An official confirmed that they received the issues and have sent samples of the food for testing, adding that investigation will be conducted after the results are received.
Well, it seems Zomato is going to receive some backlashes as, before this, a few issues have been received like a delivery boy eat the food which he took for delivery.